| The
Internet is rapidly changing the way all of us communicate
and interact with each other. While the Internet allows each
of us access to a greater array of information and services
than has ever been available, these new online activities
do raise new challenges, such as the privacy issues addressed
in this policy.
ICI
Automotive, Inc ("ICI"), is committed to working with public
policy organizations, industry groups, and government institutions
to understand and address these challenges as they arise.
But
most importantly, having a relationship with our customers
that is founded on trust is not only good manners, it is also
good business. Any feedback you'd like to provide to help
us better meet your expectations in this arena is welcome.
Our
Commitment To You
ICI wants to make your online experience satisfying and safe.
Our data collection policies allow you to choose how much
information to provide to us, and to control how we use that
information. Our goal is to provide you with a robust online
experience while allowing you to control your privacy.
ICI
collects information online primarily to make it easier and
more rewarding for you to use our services. Depending on the
service you are accessing, you could be asked at various times
to provide information such as your name, email address, or
information about what you like and do not like. On other
occasions such as when we provide items for purchase online,
we may request your credit card number to conclude the transaction,
or your mailing address to ensure proper delivery.
We request
this information to provide our strongest value to you - a
personalized online experience. Customers who personalize
our service come back more often - and it's the customers
that visit us often who make us successful - so we do everything
we can to make ICI your service with your name on it and to
give you just the content you want.
Information
collected online is often defined as being either anonymous
or personally identifiable:
1. Anonymous
Information refers to information that cannot be tied
back to a specific individual. For instance, we may know that
10,000 people visit this Privacy Policy today, but we do not
necessarily know their names, where they live, or their date
of birth.
What
we collect from transactions such as this constitutes anonymous
information, much like how your hometown's bus service knows
how many people take a given route - but doesn't necessarily
know who those people are.
Many
of the individuals who access our services decline to use
the personalization features that are available to them, and
therefore those individuals are anonymous to us and the data
we collect is similarly anonymous information.
2. Personally
Identifiable Information refers to information that tells
us specifically who you are, such as your name, phone number,
or postal address. In many cases we need this information
to provide the personalized or enhanced service that you have
requested.
Examples
of the use of such information would be our award-winning
"My ICI Start Page," which uses your mailing address to customize
TV schedules, weather reports, and sports scores; our commerce-enabled
services, which allow our partners to ship the products you
buy to your door; or our free ICI Mail email service, which
uses your name as part of a security mechanism to protect
your messages from being read by anyone but you.
We hope
that, like many of our customers, you will find it beneficial
to judiciously provide Personally Identifiable Information
to ICI so that we may provide more valuable free content and
products to you.
The
amount of Personally Identifiable Information that you choose
to disclose to ICI is completely up to you. The only way we
know something about you personally is if you register for
a personalized service or enter one of our ICI contests. In
other words, we will know Personally Identifiable Information
about you only if you choose to share this type of information
with us.
Our
Commitment To Your Family
Like you, we at ICI have children of our own and are concerned
about their safety when they use the Internet. We want you
and your family to be safe while visiting our Internet sites.
That is why we have established the following guidelines for
the way we interact with children when they access our services.
ICI
will never knowingly request Personally Identifiable Information
from anyone under the age of 13 without informing those children
that parental consent is needed. Further, if a customer registers
with us and their birth date indicates that they are not just
under 13, but are in fact any age less than 18, we will:
1. Never
knowingly send a copy of a mass emailing to them, even if
they gave us permission to email them during registration.
2. Never
voluntarily share their Personally Identifiable Information
with any third party, even if they gave us permission to share
their customer information during registration.
3. Never
list them in any directory of ICI members in a manner in which
their age can be easily identified.
In summary,
the management and employees of ICI are very proud of our
industry-leading steps to safeguard the privacy of all minors
online. We're doing what we can to ensure that Personally
Identifiable Information regarding registered users under
the age of 18 won't leave our company for commercial use;
and that someone using our site won't be able to easily look
up their age.
These
protections are a start, but there are some actions we cannot
control, and in these areas we need help from the child's
parent or guardian as well. For instance, we cannot stop a
minor from giving their age in our unmoderated online chat
sessions - but parents or guardians can counsel their children
against taking such actions.
What
can we do about Spam?
In the online world, unsolicited junk email is referred to
as "Spam." Nearly all of us at one time or another will find
Spam in our email inboxes. Sadly, there is no current solution
to completely prevent the delivery of Spam although our ICI
Mail team is constantly working on solutions that help.
Your
email address can become available to "spammers" in any number
of ways. You may have entered your email address at a non-ICI
Web site where you signed up for a product or service. Or
maybe you posted a message to a discussion board and included
your email address - from which it can be automatically plucked
by disreputable firms. Or, you might have done nothing at
all.
Unfortunately,
some spammers send massive amounts of email to various Internet
domains. These individuals target large lists of probable
email names (like "John") and the resultant email address
(like "john@ICI.com"). While these activities are horribly
inefficient, they are a common practice that allow spammers
to get mail out to people who have not provided their names
or addresses. Your best bet is simply to delete such email
from your inbox if you find any.
Regrettably,
all of us are victims of this behavior. ICI does not condone
these activities and is active in pursuing solutions, including
supporting the development of new laws and regulations to
stem email spamming. ICI is not responsible for this unfortunate
activity, and largely cannot stop it from occurring when it
originates from domains off of ICI.
We can
and will, however, take actions against ICI users who utilize
any of our email products as the launching pad for Spam directed
towards others, whether those prospective Spam recipients
be ICI customers or not.
Sending
Spam from any ICI domain is a serious breach of our Terms
of Service that can lead to immediate closure of the sender's
account.
Finally,
ICI does occasionally send outbound email communications to
our customers - and we hope you never think of it as Spam.
To ensure that this is the case, we have strong policies in
place that allow our customers to control the delivery of
this content, or to prevent it altogether if that is your
preference. For information about the controls that we make
available to you, please see the information about unsubscribing
from ICI outbound emailings shown below.
What
Personal Information is Collected?
In our effort to provide personalization and opportunities
for prizes and services, we may at times ask you to submit
information such as your name or email address, or to share
your interests and hobbies with us.
You
never have to answer these questions, and you can decline
this exchange of information on any site on the Internet -
not just ours - at any time. However, if you should choose
to withhold requested information, we may not be able to provide
you with some of the services dependent upon the collection
of this information, such as a personalized stock portfolio,
a sweepstakes entry, or the purchase and shipment of products
and prizes to people who visit our network.
When
you surf the Internet, your Internet browser (such as Netscape
Navigator® or Microsoft Internet Explorer) automatically transmits
some information to ICI every time you access content on one
of our sites, whether accessing it from direct ICI Internet
access service or through another Internet Service Provider
(ISP). Examples of such information include the URL of the
Web page you were just on (known as the "Refer"), the IP (or
Internet Protocol) address of the computer you are using,
or the browser version you are using to access our site.
All
of this information is collected by ICI and is used to help
improve our offerings to you. For instance, from this information
we determined that few of our customers use older browser
versions. Because of this we recently decided to enhance the
quality of content available to all of our customers by using
the advanced features of HTML that cannot be accessed from
those older browser versions.
All
of the information that is automatically submitted to us by
your browser is considered Anonymous Information. To enable
many of the features available within ICI, we will assign
"cookies" to your Internet browser (such as Netscape Navigator
or Microsoft Internet Explorer).
A cookie
is a small text file that contains a unique identification
number stored on your computer. Cookies by themselves cannot
be used to find out the identity of any user. This unique
identification number automatically identifies your browser
- but not you - to our computers whenever you interact on
one of our Internet domains.
When
you visit our site, a cookie in effect says to our server
computers "Hello, I'm Browser #389. What do you do just for
me?" Every Web page that you access that includes advertising
or content served from ICI will have the contents of your
cookie reported in our server logs. But only when you agree
to provide Personally Identifiable Information directly to
an ICI branded service, such as through registration, will
we be able to know anything about you other than the random
number that our server computers originally assign to your
browser.
There
is a lot of confusion about cookies, how they are used, and
what they can do. Cookies only contain information that the
server computer "knew" in the first place, and can only be
read by the serving domain that placed them. For instance,
Yahoo! utilizes cookies, but ICI's servers can't read their
contents nor can Yahoo!'s servers read ours.
Cookies
are an essential part of how the Internet works today, and
allow server computers to recognize your computer's browser
when you return. If you have ever gone to a Web page that
automatically provides personalized content without you having
to "sign in," such as your own stock portfolio, this is almost
certainly being accomplished with a cookie. Since cookies
are only text files, they cannot "run" on your computer and
have no ability to search your computer for other information,
or transmit it to anyone. Cookies are part of the technology
implemented by your Web browser. But don't just take our word
for it - read what the companies who wrote the browsers have
to say!
For
Netscape, please visit:
http://home.netscape.com/security/basics/privacy#cookies
For
Microsoft, please visit:
http://www.microsoft.com/insider/internet/articles/security2.htm#cookies
Who
Collects the Information? The data you provide in any Internet
domain of ICI, including http://www.ICIAutomotive.com is collected
by the ICI Automotive, Inc.
How
Will the Information Be Used? Our services have been
designed to enable ICI to provide personalized content to
those customers who wish to receive it. The majority of the
services that are provided for free through ICI are the result
of advertising revenues.
Our
ability to provide enhanced services and content to our customers
is dependent on our ability to provide venues for our advertising
partners that reach specific demographic segments of our customer
base.
Generally,
advertisers have little interest in reaching a specific customer
of our services - and as a matter of policy we provide no
mechanism for an advertiser to reach you or any other specific
customer unless you request that contact.
Instead,
our advertising partners have the need to reach customers
who share common demographic characteristics such as a specific
gender or age range. For instance, certain products are more
often purchased by men then by women and therefore when advertising
those products, in this example the advertiser would prefer
to target their messages just to men.
The
better job ICI does in providing a mechanism for advertisers
to reach specific sub-segments of our users, the more revenue
we can generate from advertising and that ultimately is what
allows you the consumer to get to the wealth of free content
that is available on ICI's various services.
Importantly,
at no time is your Personally Identifiable Information used
to determine what advertising you receive nor do we use it
to determine what type of advertising any other customer of
ICI will receive.
Below
is a description of some of the uses of the information that
we collect and how our visitors and advertisers benefit from
these:
1. We
provide personalized content in the form of news, advertisements
and more to persons who are registered as ICI members.
2. We
pay attention to what our customers do and do not use on our
service and modify our content appropriately.
3. We
match the patterns of usage that our consumers exhibit on
any Web site where we serve advertising to create "imputed
profiles" about our anonymous customers.
The
creation of an imputed profile allows ICI to statistically
model the demographic characteristics of an otherwise anonymous
customer, without ever knowing that anonymous customer's name
or any other Personally Identifiable Information about them.
These imputed profiles are used to target advertising - primarily
banners - to those anonymous customers, both on ICI domains
and any of the other Internet domains where we serve advertising.
Through
the use of imputed profiles, ICI can surface advertising to
our customers that is more likely to be for products they
would want, and sell that advertising in the marketplace for
a higher price. This is essential to our ability to provide
high quality content to our customers for free.
ICI
never matches "Who you are" with "Where you've been" on the
Internet because we do not use personal data characteristics
such as your name, address or phone number to create these
imputed profiles but rather use primary demographic characteristics
such as your age or gender.
Finally,
imputed profiles present no privacy risk to our customers
because they are worthless to third parties; since any potential
third party would be unable to read the cookies that we set
on our domains, only ICI can create value from these imputed
profiles.
4. We
provide advertisements that support our customers' specific
requests for information through keyword searches and editorial
content. Do a search on "cars", for instance, and you'll usually
see a banner advertisement from an automobile company.
5. We
develop summary - but not individual - reports for our advertisers.
An example of a summary report might be "12,000 people clicked
on Advertisement 'X' today, and of those people, 35% had previously
indicated they had an interest in cars."
Our
advertisers, who make it possible for you to use ICI for free,
need this information to determine how effective their advertising
investments are. We never tell our advertisers who it was
that saw or clicked on their advertisements, unless you have
specifically told us it is acceptable to do so.
6. If
you enter a sweepstakes or a contest, we'll use the information
you supplied to contact you. We'll probably also congratulate
you!
7. Finally,
if we believe that ICI property or an individual's safety
or security is at risk, we will disclose this information
to proper court or law enforcement agencies.
Information
Distribution If you are providing us Personally Identifiable
Information, it will only be used within the ICI Internet
domains unless you choose to allow third party data sharing
(by opting in for such distribution during the registration
process).
Should
you choose to provide your information to third parties, ICI
will share aspects of your information with our valued partners.
Some of these transactions will include financial payment
to ICI for the information provided but are only undertaken
with companies whose privacy practices are consistent with
the principles established within this policy and with whom
ICI believes that a product that truly benefits our customers
can be promoted.
All
of our partners help contribute towards many of the free services
available on ICI. Although unlikely, ICI may be required by
law enforcement or judicial authorities to provide Personally
Identifiable Information the appropriate governmental authorities.
If requested by law enforcement or judicial authorities, we
will provide this information upon receipt of the appropriate
documentation.
Other
companies that place advertising on our site may collect information
about you when you view or click on their advertising or content
through the use of cookies (using the same techniques as described
above).
Due
to the way the Internet technically operates, we cannot control
this collection of information - but we can control which
companies are allowed to place such advertising on our site.
ICI
adheres to the industry standards of acceptable practice for
what is known as "Third party ad serving," and as these standards
evolve ICI will only accept advertising from third party firms
that adhere to those rules of conduct.
In the
interim, as the consumer you should contact these advertisers
or content providers that place information on ICI directly
if you have any questions about their use of the information
they potentially collect.
It should
be noted that anyone placing advertising on our Web sites
can only collect Anonymous Information about you unless you
actively provide Personally Identifiable Information to them.
Information
that you provide while using products such as Message Boards
and Chat is available for all to see. Discretion should be
used in entering Personally Identifiable Information within
such forums, as it may be collected by third parties, and
this is, for instance, a leading source of unwanted email
Spam.
ICI
does not actively associate the message content entered by
our customers in Mail, Message Boards, or Chat products with
those customers' registration information. Our server computers
will retain this information, however; and it is potentially
available for distribution to third parties - most obviously
law-enforcement agencies, per the terms of this section of
our Privacy Policy.
We do
not use this information to target any advertising to our
customers, nor is it ever willingly distributed to any third
party, such as an advertiser, except if subpoenaed.
And
finally, ICI does not control the information collection and
distribution policies on Internet domains other than those
ICI Internet domains that are part of ICI itself.
Choices
Available to You ICI does offer you the ability to control
the email communications we make to you. It is our intention
to give you as much control over our relationship as possible.
First,
as mentioned earlier, the consumer always has the final word
on whether ICI - or any Internet company - knows who you are.
It is your choice to share Personally Identifiable Information
with ICI and we encourage you to consider only sharing information
with any site on the Internet if you receive true value in
exchange for that information transfer and if you respect
the privacy practices of the firm.
If you
do choose to share Personally Identifiable Information with
ICI, you can control whether we contact you or share the information
with third parties, either through declarations you make at
the time you share information with us, or through updates
to your information.
Any
time information is requested from you on an ICI Internet
domain, you should see a link to our Privacy Policy and a
clear indication of what your information distribution choices
are.
ICI
will always give you a chance to unsubscribe to any email
communication from us - clear directions for doing so will
appear in any email message we send to you.
At times,
ICI may enter into cobranding arrangements with other companies,
and if so, an opt-in question may be present for contact from
these firms as well. Their opt-out features are specific to
each organization, but you should never receive email from
these organizations unless you have indicated that it is acceptable.
All
email from ICI, or from cobrand partners who gain your permission
to send you commercial email, will include an opportunity
to opt out of future communications.
ICI
does reserve the right to send a one-time registration confirmation
email, and infrequent Service Alert messages to its customers
to inform them of specific changes that may impact their ability
to use a service they have previously signed up for, regardless
of email contact opt-in status.
An example
of a Service Alert message would be notification of the impending
closing of an account that is believed to be abandoned.
And
finally, we also reserve the right to contact you if compelled
to do so as part of a legal proceeding or if there has been
a violation of our Terms of Service.
ICI
is retaining these rights because in limited cases we feel
that we may need the right to contact you as a matter of law
or regarding matters which will be important to you. These
rights do not allow us to contact you to market a new or existing
service if you have asked us not to do so, and issuance of
these types of communications are rare
Security
Procedures
ICI operates secure data networks protected by industry standard
firewall and password protection systems. Our security and
privacy policies are periodically reviewed and enhanced as
necessary, and only authorized individuals have access to
the information provided by our customers.
Even
your registration account password is encrypted before it
is sent to our computers - no one in the company could tell
you what your password is even if you asked!
Any
other particularly sensitive information, such as a customer's
credit card number collected for a commerce transaction, is
also encrypted prior to transmission.
You,
the consumer, are ultimately responsible for the security
of your ICI member name and password. As was stated above,
we can't even use your password unless it has been encrypted
first.
Please
take care to store you ICI Member Name separately from your
account password, or better yet, choose a password that you
don't need to write down at all.
Correcting
any Inaccuracies
ICI provides you with the ability to access and edit the personal
information that you have provided to us. To update the information
retained about you, or to deactivate your account, please
visit our ICI Member Services area. |